Case Study: How a North West Office Group Gained Control and Cut Costs with our Outsourced Energy Department service
Business energy, sorted!
"Having Outsourced Utilities manage our energy takes a huge weight off our shoulders. They’ve simplified the whole process, saved us money, and given us real clarity over what we’re using and spending - the energy dashboard is a really nice touch"
Overview
A business managing several serviced office locations across North Wales and the North West was facing rising energy costs, billing inconsistencies, and a lack of clear oversight across its portfolio. With contracts ending at different times and little visibility over usage and spend, the client needed a more strategic, joined-up approach to energy management.
The Challenge
Each site operated on separate contracts with varying rates and renewal dates, making it difficult to plan, budget, or track performance. Billing errors were frequent and time-consuming, while market volatility added pressure to secure favourable pricing.
Our Solution
As the client’s outsourced energy department, we took full ownership of their energy management, delivering a consistent, streamlined service across all sites. Our fully managed approach included:
Grouped Procurement: Aligning all site contracts into a centralised buying strategy to leverage better rates and increase purchasing power
Fixed Pricing: Securing multi-year fixed contracts to protect against wholesale market volatility
Bill Validation & Supplier Management: Handling all billing issues, correcting overcharges, and saving time for the in-house team
Full Data Visibility: Providing a centralised dashboard to track energy usage, costs, and carbon impact across all locations
The Results
Substantial cost savings achieved by consolidating energy contracts and fixing prices at the right time
Improved operational efficiency, with supplier admin and billing queries fully managed on the client’s behalf
Full transparency across the estate, enabling better planning, reporting, and environmental tracking
A trusted partnership, with ongoing advice and support as the client continues to grow its portfolio
Client Feedback
"Having Outsourced Utilities manage our energy takes a huge weight off our shoulders. They’ve simplified the whole process, saved us money, and given us real clarity over what we’re using and spending - the energy dashboard is a really nice touch"
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